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Balloonatics FAQs
Got questions about hiring soft play or balloon displays in Leicester? Find answers on our FAQ page – from weather policies to age suitability, deposits, setup, and more.
We cater to all kinds of events including birthdays, baby showers, christenings, weddings, corporate events, school proms, anniversaries, and more. If you’re celebrating, we’re decorating!
From stunning balloon arches and garlands to personalised displays, ceiling installs, centrepieces, and backdrops, we create bespoke designs to suit your theme, space, and style.
Of course! Everything we do is tailored to you. Whether you’re going for soft pastels, bold brights, or a specific party theme, we’ll make it happen.
Depends on Equipment hire, please contact us for further information
Unfortunately, we can’t set up outdoors if rain or strong winds are forecast. Moisture can damage the equipment and cause mould, so we only install outdoors in safe, dry conditions.
Yes, you’ll receive a full refund of your deposit or you’re welcome to move your booking to another available date.
Soft play is suitable for children under 5
All of our inflatables are safe for both children and adults
The deposit covers any potential damage to the equipment. If everything is returned in good condition, your deposit will be refunded on the Monday after your event.
Yes, all of our prices include set-up and collection, so you can relax and enjoy the day.
Yes, we cover all of the Midlands – delivery charges will apply depending on the location.
Yes, we are fully insured. Insurance certificates can be provided upon request for both customers and venues.
No – all equipment must be set up on grass or indoors for safety and stability reasons.
Our air-filled balloon designs can last several days (or longer) depending on conditions. Helium balloons typically last 1–3 days.
We recommend booking at least 2–4 weeks in advance, especially during busy seasons. Last-minute bookings may be accepted depending on availability.
Just message us on Instagram, Facebook, or fill in the enquiry form on our website. Let us know your event date, location, and what you're looking for – and we’ll send you a bespoke quote!